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During print failure platform is in low position

Posted: Mon Aug 12, 2019 1:17 pm
by rrobbie
Dear Fellows!

Please help me to fix my issue!

During the printing a model something caused a failure and print process stopped.
The platform in low position now.
How I can set it to start position without damaging the crystal?
The vat is in its place and I can't remove.
Is there a method to lift up the platform easily?

Best regards,

Robert

Re: During print failure platform is in low position

Posted: Mon Aug 12, 2019 2:03 pm
by Messerbr
Do you have Creation Workshop installed? Whenever I have had this happen I close out of Contour, open Creation Workshop, connect to the printer, select the control tab, and click the arrow to move the Z axis up.

Re: During print failure platform is in low position

Posted: Mon Aug 12, 2019 2:15 pm
by rrobbie
Sadly I don't have, I use Contour.
But will check!
Thanks for the response!!!

Re: During print failure platform is in low position

Posted: Mon Aug 12, 2019 3:24 pm
by rrobbie
And what to do, if I don't have a CW? Any other solution? THX!

Re: During print failure platform is in low position

Posted: Tue Aug 13, 2019 1:43 am
by Jewelermdt
Turn off power to the printer. Turn the screw by hand to raise it up.
Once high enough take off build plate. Power back on and do home cycle.