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Issue with quartz support

Posted: Sun Feb 16, 2020 2:45 pm
by emvicreative
Hi guys, I'm having a problem with my Solus, the quartz support went down as you can see in the picture in attach, I add a video too.

Image

Can you please help me to solve this problem?

You can find a video too at this link: http://www.divaz.it/solus1.mp4

Cheers
Vittorio

Re: Issue with quartz support

Posted: Sun Feb 16, 2020 7:03 pm
by mongerdesigns
Did you try running a home cycle?

Re: Issue with quartz support

Posted: Sun Feb 16, 2020 7:15 pm
by emvicreative
mongerdesigns wrote:Did you try running a home cycle?


I try right away :)

Re: Issue with quartz support

Posted: Sun Feb 16, 2020 8:57 pm
by emvicreative
Hi Emil, I did the home cycle and it went back in position. Anyway this is not the first time it happen and on the left side it looks not tough as the right one. Any idea to fix it perfectly?

Re: Issue with quartz support

Posted: Mon Feb 17, 2020 1:27 am
by Jewelermdt
Might be a spring problem. Maybe catching on a wire. Have you done a dry run of a print and watch how the tilt is working?

The video didn't show anything. Just sound for me.