Projector stops projecting.

[ALEXSAR13]

Hi, my name is Alexander and i am a diamond setter from Greece and this is my first post .
I have the Solus for about a year now and always have solved my problems by reading through the forum (great job)or asking the dealer in Greece.(he has been very helpful)
Now i have a problem that i cant solve and need help.
My prints have been great couldn't ask for better but some times the projector stops projecting but the printer is working.
The last two months is becoming more often and today i had 3 failures. One after about 25 min, one after 1.45 min one after 2.10 min.
I have tried everything posted in the forum, and my dealer does not know what it is.
I use windows 8 the projector is Infocus IN8606HD and the software is contour.
Thank you.
Alexander Saritzoglou.

[mongerdesigns]

Are you using the latest version of the Contour software? If not, I suggest upgrading. If the problem happens again, please send me your log file. You can get the log file by going to Edit, View Profiles folder, then go up one directory. The file is called SolusContour.log

[Jewelermdt]

Has your computer had an update to windows or graphics card? Go in and check that your USB ports didn't change to go idle. Should be set to always on. Try different cables. Computer set to not sleep, hibernate or screensaver. Some updates change these things.

[ALEXSAR13]

After checking everything, Jewelermdt was right.My USB port was changed after graphic card update.
I have made 3 successful prints and so far no problem.
Thank you all very much.

[Jewelermdt]

Glad to here you got it going.

[ALEXSAR13]

When i try to attach i get this Error( Invalid file extension: SolusContour.log)

[mongerdesigns]

You will need to email us the log file. Can't attach it in the forum.

[ALEXSAR13]

What is the email i can send it.

[mongerdesigns]

Info@junction3d.com

[Waever]

Hi, my name is Alexander and i am a diamond setter from Greece and this is my first post .
I have the Solus for about a year now and always have solved my problems by reading through the forum (great job)or asking the dealer in Greece.(he has been very helpful)
Now i have a problem that i cant solve and need help.
My prints have been great couldn't ask for better but some times the projector stops projecting but the printer is working.
The last two months is becoming more often and today i had 3 failures. One after about 25 min, one after 1.45 min one after 2.10 min.
I have tried everything posted in the forum, and my dealer does not know what it is.
I use windows 8 the projector is Infocus IN8606HD and the software is contour.
Thank you.
Alexander Saritzoglou.

Hi check your electrical line.
I have the same problem once.
So i plug in the laptop, printer and projector to 1 wall plug. And my wife sometime connet her sewing machine to the same wall plug.
Everytime during print, and she does sewing, The projector would stop midprint.
After i forbid her to connect her machine to the wall plug. It no longer happen.
It could be cause by electrical interference.