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Turn off projector when done
Posted: Wed Jul 13, 2016 2:53 am
by nillard
Hi,
Still love this printer, it doesn't seem to turn off after its done printing even after I click the turn off projector button after printing... Any help?
Re: Turn off projector when done
Posted: Wed Jul 13, 2016 2:59 am
by reify
Hi,
Is the projector turning on automatically when you press the print wizard icon? Have you selected the correct projector from the preferences menu?
If you've selected the correct projector and it's not working, please try this driver:
http://www.driverscape.com/download/usb-serial-ch340
Re: Turn off projector when done
Posted: Wed Jul 13, 2016 2:47 pm
by nillard
downloaded now what? Sorry about that.... ////but yes I do have the correct projector selected
reify wrote:Hi,
Is the projector turning on automatically when you press the print wizard icon? Have you selected the correct projector from the preferences menu?
If you've selected the correct projector and it's not working, please try this driver:
http://www.driverscape.com/download/usb-serial-ch340
Re: Turn off projector when done
Posted: Wed Jul 13, 2016 3:11 pm
by nillard
it also is saying denied access to com port 3...
Re: Turn off projector when done
Posted: Wed Jul 13, 2016 5:53 pm
by mongerdesigns
Restart the software.
Re: Turn off projector when done
Posted: Wed Jul 13, 2016 6:43 pm
by nillard
Where do I put the drivers?
Re: Turn off projector when done
Posted: Thu Jul 14, 2016 7:30 am
by reify
Hi,
Please open Device Manager -> Ports -> USB SERIAL-> and Update the Driver Software:
Then choose "Browse my computer for driver software" and find the driver you downloaded.
Re: Turn off projector when done
Posted: Thu Jul 14, 2016 3:41 pm
by nillard
When I do that it says windows has best drivers installed...
Can you log onto my machine and check it out?
reify wrote:Hi,
Please open Device Manager -> Ports -> USB SERIAL-> and Update the Driver Software:
Then choose "Browse my computer for driver software" and find the driver you downloaded.
Re: Turn off projector when done
Posted: Thu Jul 14, 2016 3:52 pm
by mongerdesigns
Noah,
Email me and I can connect to your PC and check it for you.
Re: Turn off projector when done
Posted: Sat Jul 16, 2016 6:56 pm
by nillard
He helped me the next day and all is well! Printer is 100%... Mostly my fault. Thanks for the help!!!! AMAZING STAFF!!
mongerdesigns wrote:Noah,
Email me and I can connect to your PC and check it for you.