Crashing on support generation

drewbacca
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Crashing on support generation

Postby drewbacca » Wed Mar 08, 2017 6:46 am

Hello Solus enthusiasts,

After updating to 1.4.6 I've been having crashes on support generation. I reverted back to 1.4.5 and the same model generates fine. Any ideas? log location?

- Andrew
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mongerdesigns
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Re: Crashing on support generation

Postby mongerdesigns » Wed Mar 08, 2017 8:20 pm

Please install 1.4.6 again and try to replicate the error. Then send me the crash dump (latest) and the log file.

You can access those by opening contour, clicking on Edit, View Profiles Folder, then go up one directory. The log file is SolusContour.log and the dump file is in the CrashDumps folder.
Monger Designs a.k.a. Monger
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Junction3d - Official US Distributor for the SOLUS 3D PRINTER
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drewbacca
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Re: Crashing on support generation

Postby drewbacca » Thu Mar 09, 2017 8:14 am

ok, I'll do it when I get a chance. It's mid day where I am at and my solus in in production mode at work right now.
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CADjewelrySchool
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Re: Crashing on support generation

Postby CADjewelrySchool » Thu Mar 09, 2017 10:47 pm

drewbacca wrote:After updating to 1.4.6 I've been having crashes on support generation.

Same here guys, and a customer phoned me yesterday with the same issue.
I will email a crashdump file to Mark later today.

Cheers,
Rik
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mongerdesigns
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Re: Crashing on support generation

Postby mongerdesigns » Thu Mar 09, 2017 11:50 pm

Ok. We will look into it as soon as we get the dump file and log file.

In the meantime, please roll back to 1.4.5 if you're having that issue. Again, as a reminder, the current stable version is 1.4

Beta versions will always have bugs in there that need to be worked out before promoting to a stable version. Keep the bug reports coming in so we can fix them.
Monger Designs a.k.a. Monger
http://www.mongerdesigns.com

Junction3d - Official US Distributor for the SOLUS 3D PRINTER
http://www.junction3d.com

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drewbacca
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Re: Crashing on support generation

Postby drewbacca » Sun Mar 12, 2017 8:07 am

Crash & Log Files: Download
drewbacca
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Re: Crashing on support generation

Postby drewbacca » Sun Mar 19, 2017 7:11 am

Seems 1.4.10 fixed the crashes

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