Print Failures since Contour 1.4 upgrade

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mongerdesigns
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Re: Print Failures since Contour 1.4 upgrade

Postby mongerdesigns » Wed Apr 12, 2017 12:22 am

Yes you can reinstall and it will most likely show you the screen using lower resolution. Then you can install the new driver.

If you know which exact model it is you can download it from the intel website http://www.intel.com/content/www/us/en/ ... ivers.html
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Re: Print Failures since Contour 1.4 upgrade

Postby GAR62 » Wed Apr 12, 2017 8:18 pm

Thanks Emil and Sam, but full RGB is still having no effect. I'm running Intel(R)HD Graphics 4400. I'm using an Asus Notebook X555LA with an Intel(R)Core(TM)i3-4030U cpu @ 1.90 GHz. I've uninstalled the driver and reinstalled it several times. The notebook originally had Win 8 on it.
I even went back to the 8.1 older driver. Still the same thing. I reinstalled the latest driver. I double checked with windows and it is the latest driver. Still with full RBG the build area is being exposed after clicking project black. Even when I start the print the whole build area is being exposed. Other than rebooting and going back to Win 8, I,m out of ideas. Hope you might have some. Thanks again---------Gary
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Re: Print Failures since Contour 1.4 upgrade

Postby mongerdesigns » Wed Apr 12, 2017 8:48 pm

Did you run the following test?

While looking at the faint projection (on the paper), unplug the HDMI cable from the back of the projector. If the projection intensity becomes even more faint, then the full rgb is not enabled (or not working), if it remains the same intensity, then it's enabled.
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Re: Print Failures since Contour 1.4 upgrade

Postby mongerdesigns » Wed Apr 12, 2017 8:50 pm

This might be a little out there, but have you tried changing your HDMI cable, some hdmi cables can't support the full bandwidth that the full rgb provides. But I'm assuming you're using the cable provided with the projector?
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Re: Print Failures since Contour 1.4 upgrade

Postby GAR62 » Wed Apr 12, 2017 10:13 pm

Hi Emil,
The intensity remains the same and trying a new HDMI cable didn't make any difference. I tried swapping HDMI cables the other day as well.
I also tried a VGA cable. The Intel graphics program didn't recognize the projector with that. This is the HDMI cable I set up the projector with and has always worked fine until Win 10 updates and the Solus 1.4 update.
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Re: Print Failures since Contour 1.4 upgrade

Postby mongerdesigns » Wed Apr 12, 2017 11:36 pm

Can you please take two photos for me, just like the photo on the previous page where you have lid closed with the projected background.

One with the HDMI connected and one with it disconnected.
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Re: Print Failures since Contour 1.4 upgrade

Postby GAR62 » Thu Apr 13, 2017 4:08 pm

Here they are, light output in different modes.
Attachments
failed print 21.jpg
project white
failed print 21.jpg (76.88KiB)Viewed 13020 times
failed print 22.jpg
project grid
failed print 22.jpg (77.97KiB)Viewed 13020 times
failed print 23.jpg
project black
failed print 23.jpg (55.56KiB)Viewed 13020 times
failed print 24.jpg
project black, unplugged HDMI-the bright light in the bottom right corner is the logo coming on from unplugging the HDMI. It comes on briefly and goes out when the HDMI is plugged back in.
failed print 24.jpg (56.56KiB)Viewed 13020 times
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Re: Print Failures since Contour 1.4 upgrade

Postby mongerdesigns » Thu Apr 13, 2017 4:21 pm

Check your projector settings. Contrast, brightness, eco mode, gamma. Per the instructions. It's possible they were reset somehow.
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Re: Print Failures since Contour 1.4 upgrade

Postby GAR62 » Thu Apr 13, 2017 6:32 pm

I've done that once, but I'll check it again to make sure. At the same time is there a setting in the Infocus menu to activate HDMI 2 on the back of the projector. I'm on HDMI 1, but just to rule out a bad socket I thought I'd try the other port.
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Re: Print Failures since Contour 1.4 upgrade

Postby GAR62 » Fri Apr 14, 2017 5:35 pm

Well now I'm really perplexed. In checking the projector settings again, I have no values this time in the image tab and I can't scroll down. Settings 1 and Setting 2 look fine. I even went back to default settings and reset everything in settings 1 and 2, but I still have no values in the Image tab. Has my projector gone bad? Those values were there when I checked this the first time after the print failures.
Attachments
failed print 27.jpg
image tab-no values
failed print 27.jpg (37.63KiB)Viewed 12980 times
failed print 28.jpg
settings 1
failed print 28.jpg (33.16KiB)Viewed 12980 times
failed print 29.jpg
settings 2
failed print 29.jpg (35.34KiB)Viewed 12980 times

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