Issue with quartz support

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emvicreative
Posts: 3
Joined: Sun Feb 16, 2020 2:39 pm

Issue with quartz support

Postby emvicreative » Sun Feb 16, 2020 2:45 pm

Hi guys, I'm having a problem with my Solus, the quartz support went down as you can see in the picture in attach, I add a video too.

Image

Can you please help me to solve this problem?

You can find a video too at this link: http://www.divaz.it/solus1.mp4

Cheers
Vittorio
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mongerdesigns
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Re: Issue with quartz support

Postby mongerdesigns » Sun Feb 16, 2020 7:03 pm

Did you try running a home cycle?
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emvicreative
Posts: 3
Joined: Sun Feb 16, 2020 2:39 pm

Re: Issue with quartz support

Postby emvicreative » Sun Feb 16, 2020 7:15 pm

mongerdesigns wrote:Did you try running a home cycle?


I try right away :)
emvicreative
Posts: 3
Joined: Sun Feb 16, 2020 2:39 pm

Re: Issue with quartz support

Postby emvicreative » Sun Feb 16, 2020 8:57 pm

Hi Emil, I did the home cycle and it went back in position. Anyway this is not the first time it happen and on the left side it looks not tough as the right one. Any idea to fix it perfectly?
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Jewelermdt
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Re: Issue with quartz support

Postby Jewelermdt » Mon Feb 17, 2020 1:27 am

Might be a spring problem. Maybe catching on a wire. Have you done a dry run of a print and watch how the tilt is working?

The video didn't show anything. Just sound for me.

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